Returns & Refunds
Our commitment to quality and how we handle order issues.
Quality Guarantee
Biolinx Labs stands behind the quality and accuracy of every product we ship. While we are unable to accept returns due to the sensitive nature of research compounds, we are committed to resolving any legitimate order issues.
Replacement Policy
We will issue a replacement or store credit for items that arrive damaged, defective, or incorrect. All claims must be submitted within 7 days of delivery with photographic documentation.
How to Request a Resolution
- Email support@biolinxlabs.com within 7 days of receiving your order
- Include your order number, description of the issue, and photos
- Our team will review and respond within 2 business days
Contact Us
For return or refund inquiries, please email support@biolinxlabs.com or visit our contact page.
All products sold by Biolinx Labs are intended for in-vitro research and laboratory use only. Not for human consumption.